AI-driven approach to improve operation efficiency

Generate product copy and category descriptions to boost brand visibility and sales. Dynamic product recommendations enhance personalized shopping experiences.

Modular system design built for operation efficiency

Address diverse needs through API integration, flexibly managing both physical and digital operations.

Rapid deployment of diverse shopping scenarios

Create brand.com and APP with flexible layout modules tailored to your brand’s style. Support sales of virtual / physical products, e-coupons, and etc.

OMO-driven omni-channel growth

Frontline portal: helps retail staff track customer purchase history and enhance cross-channel sales.

Referral program: recognizes retail staff’s contribution, empowering stores to drive OMO (Online-Merge-Offline) customer purchases.

Create a convenient and seamless shopping experience

Fast product discovery with robust search and filtering. Flexible delivery and payment options (including Visa, Mastercard, AE, Apple Pay, Google Pay, Alipay HK, FPS, etc) and a one-page checkout UI to streamline buying process.

Large scale personalized marketing and exclusive offer

Personalized product recommendations and targeted content drive sales and boost member loyalty. Create exclusive campaigns for specific customer segments.

KOLs, KOCs and live shopping to boost conversions

Leverage influencer-specific discount codes, and shareable coupons to boost social commerce and drive conversions. In-APP live shopping and commission features further amplifies results.

Flexible promotion mechanisms to increase repurchase rate

Over 400 promotional activity combinations to drive member visits and repurchases. Member gifts, tier upgrades, bundle product and reward points to enhance customer retention.

Manage omni-channel product inventory and orders

Real-time monitoring of omni-channel inventory status. Flexibly allocate and configure products to improve cross-channel operational efficiency.

International security certification for comprehensive data protection

24/7 AWS and GCP status monitoring. SOC2 financial-grade security certification provides the strongest security for your brand’s data.

Flexible system integration and expansion

Integration of retail and ecommerce system to drive new growth

Seamlessly connect ERP, POS, CRM, and other in-store systems with ecommerce systems to solve integration challenges and drive growth.

Omni-channel data management

Integrate marketing data, transaction, and operational data to comprehensively manage customer behavior.

Flexible expansion and application to drive brand innovation and growth

Provide API extension capabilities, flexibly integrate business and channel applications to meet dynamic market needs, fostering brand innovation and long-term development.

Commerce Cloud

Enhance your brand’s omni-channel performance via brand.com and native APP, overcome the growth challenges by integrating physical stores and digital channels. Help your brand optimize operational efficiency, build effective retail management, and drive continuous business growth.

In-APP live drive sales with
immersive shopping experience

Live shopping is the latest ecommerce trend

Brands using live shopping feature see a 30% increase in conversion rates. Plus, 84% of customers say they are convinced to purchase a product or service after watching videos.

Enhance shopping experience and conversion rate

Drive live shopping engagement and sales with targeted APP push notifications. Leverage member data for effective retargeting.

Automatically sync inventory and orders

Automated product and inventory syncing. One-click import products for easy checkout with your existing cart.

Strategy to grow your members

Offer exclusive deals to VIPs to speed up buying decisions. 80% of users see continued success with specific promotions.

01. Member-only price

Exclusive member events and offers designed to enhance experience and engagement. These include member-only activities, special product discounts, and themed events (e.g., yoga classes, outdoor adventures, etc).

02. Exclusive access for VIPs

Offer tiered discounts and coupons based on membership level (e.g., Silver members get 20% off, Gold members get 30% off).

03. Member exclusive discounts and coupons

Enhance member engagement and loyalty with flexible membership tier upgrade options, providing businesses with more control over tier progression and incentivizing customer actions.

04. Member upgrade through designated product purchase

Member loyalty management and
data insights to drive sales

Customer-centric approach for consistent shopping experience

Attract new members through Website, drive repurchases through the APP, expand customer base with WhatsApp, and use in-store services to drive the OMO cycle.

Retaining loyal customers via APP

APP contributes 60% of overall online sales via APP push, enhanced shopping experience and 1st-party data.

Maximize conversion from 1st-party data

Leverage brand’s data to analyze consumer behavior, precisely target members and VIPs through segmented marketing.

Online-merge-offline (OMO)
exclusive "Frontline" portal for retail staff

Encourage omni-channel sales

Encourage store pickup by distributing gift vouchers and store-only coupons to customers
Retail staff can send online coupons, free shipping code, and help customers add products to cart

Digital linkage between staff / customers

By scanning retail staff QR code, customers can register and download brand APP within seconds

Monitor OMO contribution

Retail staff can "bind" customers' online actions (e.g. purchase) for commission calculation
OMO reports enable decision makers to have a comprehensive view of store performance

Upgraded service level from retail staff

Exclusive "Frontline" portal (mini CRM) can enable retail staff to check customers shopping behavior

Trusted by leading retail brands

OMO system trusted by retail brands

Omni-channel brand management and system integration

Integrate member, data, and orders, enhance operational efficiency through automated data exchanges, and drive OMO and ecommerce revenue

360° comprehensive data insights

Connect omni-channel data, use AI models for in-depth customer behavior analysis, accurately identify high-value members, and develop effective sales strategies.

Personalized OMO journey

Retail staff can access customer purchase records to enhance cross-channel sales conversion. Referral mechanism acknowledges retail staff contribution and drives customer OMO shopping.