Retail AI jooii solution
Integrate key data and models to create large-scale personalized marketing. Accurately target customers and recommend products, effectively enhancing traffic conversion and shopping experience. Addressing the challenges faced by retailers in customer acquisition, conversion, and operational efficiency.

Multiple roles of retail AI jooii
Human-machine collaboration is both a trend and a necessary mode of operation, significantly enhancing brand management efficiency. 91APP retail AI jooii is designed with this in mind, assisting brands in boosting performance through various functional applications. Covering every critical aspect of the shopping journey, AI jooii helps brands achieve more efficient operations and decision-making, from accurate customer identification to operational management and personalized product recommendations.
Since 2017, 91APP has been investing in AI, introducing NAPL and DCIU models to successfully identify high-value members and drive performance growth. With the advancement of generative AI, 91APP continuously expands AI applications, launching innovative features capable of human-like conversations. In 2023, 91APP took a significant step forward with the exclusive launch of retail AI jooii, focusing on addressing key challenges faced by retailers in customer acquisition, conversion promotion, and operational efficiency.

How retail AI jooii solves business pain points
Accurate user insights: manage on-site data and integrate off-site behavior with hashed ID for comprehensive customer insights.
Match products with interests: click and conversion models ensure precise product matches to maximize conversion rates.
AI-driven recommendations: generative AI recommends products based on tags and interests to boost clicks and purchases.
Accurate user insights: manage on-site data and integrate off-site behavior with hashed ID for comprehensive customer insights.
Match products with interests: click and conversion models ensure precise product matches to maximize conversion rates.
AI-driven recommendations: generative AI recommends products based on tags and interests to boost clicks and purchases.
Accurate user insights: manage on-site data and integrate off-site behavior with hashed ID for comprehensive customer insights.
Match products with interests: click and conversion models ensure precise product matches to maximize conversion rates.
AI-driven recommendations: generative AI recommends products based on tags and interests to boost clicks and purchases.

Multiple roles of retail AI jooii
未來的零售 AI 不僅僅是工具,而是會主動思考的 AI Agent。 91APP AI 不只能回答問題,更能主動提供一鍵洞察 (One-click Insight)。系統會主動監測營運數據,當發現某類商品的庫存週轉率異常,或某群會員活躍度下降時,AI Agent 會主動提出行銷建議(例如:建議對沈睡會員發送 9 折優惠券),並協助您一鍵執行發送任務。這將是 OMO 虛實融合營運的究極型態。
Store manager
Chat commerce product recommendation
Growth consultant
Data analysis and business strategy
Sales assistant
multi-context personal guidance

Chat commerce to enhance conversion


Increase interaction with chat, create personalized shopping experience
Engage in conversation with jooii AI Store Assistant to recommend products based on customer behavior and preferences, providing a seamless shopping experience.
Obtain key data through Q&A, real-time analysis to support operation decisions
Engage in conversation with jooii AI Store Assistant, recommend products based on customer behavior and preferences, provide a seamless shopping experience.
In-depth customer analysis to enhance conversion

Discover potential new customers via AI data matching
Combine 1st-party and 3rd-party data using AI tagging technology to precisely target high-potential new customers. Through jooii AI, expand audience reach and re-target based on interests and behaviors.
Use AI to find suitable campaigns for inactive customers
jooii’s product AI tags awake past customers and find new ones based on industry contexts. These tags evolve with industry trends, making the brand more market-relevant and reactivating dormant customers.
Identify high-value customer to improve conversion values
Combine NAPL and purchase intent AI models, using media tools such as email, WhatsApp, SMS, and APP push notifications to effectively identify and re-engage high-value customers.
Multiple roles of retail AI jooii
零售 AI (如 91APP AI) 能分析會員的過往購買行為與瀏覽數據,自動識別出「高潛力回購客群」。透過 AI 驅動的個人化商品推薦與自動化推播,在顧客最可能購買的時間點發送優惠,顯著提升回購率與客單價。
絕對適合。事實上,面對資源有限的挑戰,中小企更需要 AI 來解決「人手短缺」問題。91APP AI 是內建於系統中的模組,無需額外聘請數據科學家,行銷人員即可透過「一鍵洞察」功能,快速執行企業級的精準行銷。
一般的 Chatbot 多為規則基礎 (Rule-based) 的客服工具。而 91APP AI 是專為零售設計的商務決策 AI Agent。它不僅能處理對話,更具備數據分析能力,能主動進行顧客分群、預測購買意圖,並生成行銷文案,是一個全方位的智能營運助手。












Trusted by leading retail brands
Personalized recommendation to encourage revisit

Use AI to optimize site content to increase conversion
Quickly generate precise product content, category descriptions, and customer reviews. Using AI to enhance content quality, increase website traffic, and attract more consumers to visit the site.
Personalized product recommendations to boost effectiveness
Utilize jooii AI for personalized product marketing, increasing click-through rates by up to 10%, and enhancing customer engagement and conversion rates. AI tags guide customers to view highly relevant products, continuing shopping even when search results are empty.
Exclusive AI recommendations to enhance repeat purchase
Combine eDMs with jooii AI to provide personalized product recommendations, precisely delivering messages to attract customers back to the site, further improving conversion rates.